ONLINE REPUTATION MANAGEMENT One aspect this report does not address is the Online Reputation Management that results from negative media coverage being indexed and ranked by the search engines and people sharing this content and adding comments on social media. Search is now the most trusted source of information and news. (2015 Edelman Trust Barometer.) […]

Many people think they value their business reputation, but when you have a poor or non-existent presence online, your reputation suffers. How do I defend my business online? It is not simply a case of replying to a negative review online. This can make it much worse. It is very easy to do more damage […]

Getting a negative business review really hurts your business. With so many people reading a reviews before they decide who they buy a product or service of, they are very influential in purchasing behaviour. What is very clear though, is that if you have customer complaints, bad reviews, 1 star ratings and people are saying […]

Having bad reviews online is a nightmare for businesses. It destroys your credibility and damages your reputation. Even if you have a good product or service, you can still fall victim to negative business reviews and suffer from potential customers reading them, and deciding to go elsewhere. So how do you recover from negative online […]

Its the time now to repair your online reputation, get rid of negative search results and show potential customers good things about you! It’s tough to compete online anyway, but if you have bad business reviews you need to remove them from view. People take one look at a bad review, read the complaints, form […]