Angry customers can cause a lot of damage to your business image. When frustration with your product or service becomes too much, they can write a negative review and harm your business.
How you deal with complaints on the Internet will define how you recover. The worst thing you can do as a business is reply angrily and cause more damage. Negativity thrives on negativity and the more fuel you add the fire, the bigger the problem becomes!
Hiding Customer Complaints
We specialise in hiding negative search results and replacing them with positive content. In many cases Google and other websites will not remove the negative comments, articles, blogs etc… So they will remain there forever and damage your reputation every day.
When people search for you on Google, and they find the negative search results, it destroys everything that you have worked for, and everything that you want to achieve.
Your competitors have an advantage when you have a poor Internet reputation.
So you need to hide the negative below a network of highly optimised and positive content. This is what we do for you.
Removing Customer Complaints
In some cases where it is clearly a bogus review or malicious comment, you can get these removed.
This is dependent on the website that the comments are on, and how they react to
It’s so easy for an irate customer to go to a review website and publish their complaints. But it is incredibly hard to remove them. Contact us right now if you have negative search results and need protection.
Recovering Your Reputation After Negative Comments
We not only hide negativity, we help you recover and promote your positive content. We build a strong online presence that we use to take your business forward.
It is all well and good to give you positive search results on page 1, but we actively engage and give you more traffic, a stronger social media presence, and a platform that will allow you to take your company to the next level.
When you have a bad online reputation it is important to take the necessary steps to protect your business, change the way people perceive you and come out of it stronger.
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